Prohelion Cloud Dashboard

The Prohelion Cloud Dashboard component publishes the values of selected tag collections from a Profile to a device in Prohelion Cloud at a fixed interval, where they can be viewed on cloud-hosted dashboards. Prohelion Cloud is an Internet of Things (IoT) platform that stores the data reported by field devices and lets an organisation monitor and manage those devices and assets remotely.

Rules, Dashboards, and Tag Relays cover many of the functions that Prohelion Cloud provides, so new deployments are usually better served by those features. The Cloud Dashboard remains available for existing customers.

flowchart LR
    subgraph Server["Profinity server"]
        Tags --> Collections["Tag collections"] --> Component["Prohelion Cloud Dashboard"]
    end
    subgraph Cloud["Prohelion Cloud"]
        Device
    end
    Component --> Device

The Prohelion Cloud Dashboard component sends tag collections from the Profinity server to a device in Prohelion Cloud over MQTT

Licence required

The Prohelion Cloud Dashboard component requires the Data Relay licensed feature, included in the Server and Enterprise editions. Without it the component is unavailable. Refer to Licensing for what each edition includes.

Get access to Prohelion Cloud

Access to Prohelion Cloud is by request. Raise an access request in the Prohelion Support Portal, and Prohelion support assists with device onboarding, dashboard set-up and integration with existing systems. The component needs an access token and a device ID for the device in Prohelion Cloud, so have both to hand before adding it. Both are shown in your account on the Prohelion Cloud dashboard.

Add the component

Only one Prohelion Cloud Dashboard component can exist in a Profile. Add it from ADD COMPONENT (refer to Add a Component to a Profile), choose Prohelion Cloud Dashboard and complete the following settings.

Setting	Default	Notes
Name	Prohelion Cloud Dashboard	The name shown in the Profile.
Prohelion Access Token	None	The access token for the device. Required, and stored encrypted.
Prohelion Device ID	None	The device ID in Prohelion Cloud. Required.
Update Interval (Seconds)	60	Seconds between samples sent to Prohelion Cloud, from 1 to 86400.
Collections	None	The tag collections to send. At least one is required, because the component does not start until a collection is selected.
Logging mode	Snapshot	Chooses between Snapshot, On Change and Everything. Refer to Logging modes for what each mode sends.
Auto Connect	On	Starts sending when the Profile loads.

The component connects out from the Profinity server to Prohelion Cloud using MQTT on TCP port 1883, so the firewall or network must allow that outbound connection. No inbound port is needed.

Troubleshooting

The component cannot be saved without an access token and a device ID, and reports "You must provide a device access token." or "You must provide a device ID." when either is empty. If the component is added but no data reaches Prohelion Cloud, check that the Profile has the Data Relay feature licensed, that the token and device ID match the device in Prohelion Cloud, that at least one collection is selected, and that outbound traffic on port 1883 is allowed, then read the Profinity logs for the connection error. For the shared settings of MQTT components, refer to MQTT Publisher.